Legal notice
This Legal Notice provides important information regarding the ownership, operation, use, and legal framework of the KATERNOVA online store and website.
By accessing, browsing, or using this website, you acknowledge the information and conditions described below.
1. Website Operator
This website and the KATERNOVA online store are operated under the following business details:
Trade Name: KATERNOVA
Business Address: Cortile Sant'Isidoro 8
Postal Code: 90011
City: Bagheria
Province: Palermo (PA)
Region: Sicily
Country: Italy
Email: katernova@outlook.it
Phone: +39 35 1439 6226
For general enquiries, customer service matters, order assistance, or legal communications relating to this website, you may contact us using the information above.
2. Website Purpose
KATERNOVA operates this website as an online retail platform through which customers can browse, select, and purchase products offered through our store.
The website may contain:
- Product information and descriptions
- Product photographs and other visual materials
- Prices and promotional offers
- Availability information
- Customer service information
- Shipping and delivery information
- Return and refund conditions
- Legal and privacy information
- Other content related to our products and Services
We reserve the right to update, modify, expand, suspend, or discontinue portions of the website where reasonably necessary, subject to applicable law.
3. E-Commerce Platform
The KATERNOVA online store is powered by Shopify, which provides the technical e-commerce infrastructure used to operate the website and facilitate online transactions.
Although Shopify provides the underlying technology, products offered through this store are sold by KATERNOVA.
Questions concerning orders, products, deliveries, returns, refunds, or customer service should therefore be directed to KATERNOVA using the contact information provided in this Legal Notice.
4. Accuracy of Information
We make reasonable efforts to ensure that information displayed on our website is accurate, complete, and up to date.
However, occasional errors, inaccuracies, or omissions may occur, including in relation to:
- Product descriptions
- Product specifications
- Images
- Prices
- Promotions
- Availability
- Shipping information
- Delivery estimates
Where an error is identified, we reserve the right to correct or update the relevant information.
Nothing in this section limits any mandatory rights available to customers under applicable consumer protection legislation.
5. Product Images and Colours
We aim to display our products as accurately as reasonably possible.
However, the appearance of a product on your screen may differ slightly from its physical appearance because of factors such as:
- Screen settings
- Device type
- Display calibration
- Brightness
- Lighting conditions
- Photography
- Individual product variations
Product photographs are therefore intended to provide a reasonable visual representation of the item being offered.
6. Intellectual Property
Unless otherwise indicated, the website and its original content—including its layout, written content, graphics, photographs, visual presentation, logos, design elements, and other materials—are owned by, licensed to, or lawfully used by KATERNOVA or the relevant rights holders.
All applicable intellectual property rights are reserved.
Without prior authorization or another lawful basis, users may not:
- Reproduce protected website content
- Copy or republish substantial portions of the website
- Distribute protected materials
- Modify or create unauthorized derivative works
- Use protected content for unauthorized commercial purposes
- Remove copyright or ownership notices
- Misrepresent KATERNOVA content as belonging to another person or business
Third-party trademarks, names, photographs, logos, and other intellectual property remain the property of their respective owners.
7. Permitted Use of the Website
This website is provided primarily for personal and lawful shopping purposes.
Users must not use the website in a manner that:
- Violates applicable law
- Attempts to gain unauthorized access to our systems
- Interferes with website functionality or security
- Introduces viruses or malicious software
- Fraudulently impersonates another person
- Infringes intellectual property rights
- Collects personal information unlawfully
- Attempts to manipulate transactions or payment systems
- Causes unreasonable disruption to the website or its users
We may take reasonable technical or legal measures to protect the website and its users against unauthorized or abusive activity.
8. External Links
Our website may contain links to websites, platforms, applications, or services operated independently by third parties.
These external services may have their own:
- Terms and conditions
- Privacy policies
- Cookie policies
- Security practices
- Commercial conditions
Unless expressly stated otherwise, KATERNOVA does not control independent third-party websites.
Customers should review the applicable policies before providing personal information or completing transactions through an external service.
9. Prices and Availability
Prices displayed on the website may be updated periodically.
The applicable price for an order will generally be the price displayed when the order is submitted, subject to the correction of obvious pricing or technical errors and applicable consumer protection law.
Product availability may change without prior notice.
Adding an item to a shopping cart does not necessarily reserve that product until the order has been successfully completed and accepted.
Promotions, discounts, or special offers may be subject to additional conditions and availability periods.
10. Orders and Payments
Orders placed through the website are subject to our Terms of Service and other applicable store policies.
Customers are responsible for providing accurate and complete information when placing an order, including their billing, delivery, and contact details.
Payments may be processed by independent payment service providers.
KATERNOVA may perform reasonable order verification and fraud-prevention checks before accepting or fulfilling a transaction.
11. Shipping and Delivery
Information concerning processing times, estimated delivery periods, tracking, international shipments, and other delivery matters is provided in our Shipping Policy.
Delivery estimates may be affected by circumstances outside our reasonable control, including carrier operations, customs procedures, public holidays, weather conditions, or transportation disruptions.
Nothing in this Legal Notice limits statutory customer rights concerning the delivery of purchased goods.
12. Returns and Consumer Rights
Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy and applicable consumer protection legislation.
Where customers qualify for statutory rights under Italian or European Union consumer law, those rights remain available regardless of any additional voluntary commercial policies offered by KATERNOVA.
In particular, where applicable, consumers purchasing online may benefit from a statutory right of withdrawal, subject to the conditions and exceptions established by law.
Nothing contained in this Legal Notice is intended to exclude, restrict, or replace mandatory consumer rights.
13. Privacy and Personal Data
Personal information collected through this website is processed in accordance with our Privacy Policy and applicable data protection legislation.
Our Privacy Policy provides further information regarding:
- Personal information collected
- Purposes of processing
- Cookies and similar technologies
- Service providers
- Data retention
- International transfers
- Customer privacy rights
- Requests for access, correction, or deletion
For privacy-related requests, customers may contact:
14. Website Availability
We aim to maintain reliable access to our website but cannot guarantee that the Services will always be available without interruption.
Temporary interruptions may occur because of:
- Maintenance
- Software updates
- Hosting issues
- Security measures
- Technical failures
- Third-party service interruptions
- Events outside our reasonable control
We may temporarily restrict access where reasonably necessary to maintain, update, or protect the Services.
15. Limitation of Liability
To the fullest extent permitted by applicable law, KATERNOVA will not be liable for losses resulting solely from circumstances outside our reasonable control or from improper or unlawful use of the website.
However, nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by law.
Mandatory consumer protections and other non-excludable legal rights remain unaffected.
16. Governing Law
This Legal Notice and the operation of the KATERNOVA website are governed by applicable Italian law, without prejudice to mandatory protections that may apply to consumers residing in other jurisdictions.
For consumers residing within the European Union, nothing contained in this Legal Notice deprives them of mandatory consumer protections available under the laws applicable to them.
Any dispute will be submitted to the competent jurisdiction determined in accordance with applicable law.
17. Changes to This Legal Notice
KATERNOVA may update this Legal Notice when reasonably necessary to reflect changes to:
- Our business operations
- Website functionality
- Store policies
- Applicable legislation
- Regulatory requirements
- Service providers
The latest version will be made available through this website and identified by the “Last updated” date.
18. Contact Details
For customer service, business, or legal enquiries concerning KATERNOVA or this website, please contact:
KATERNOVA
Cortile Sant'Isidoro 8
90011 Bagheria (PA)
Sicily, Italy
Email: katernova@outlook.it
Phone: +39 35 1439 6226